Terms and Conditions
In the light of the extraordinary circumstances and in line with Tourism practices both nationally and internationally to encourage guests to continue supporting the hospitality industry, we have introduced the option (until further notice), of amending booking dates rather than cancelling, should guests decide not to proceed with dates as booked.
Guests may move confirmed visit dates to alternate dates within 2020.Should the virus threat continue for an extensive period, Management may discretionally extend the period for revised dates beyond December 2020, for bookings made prior to 01 April 2020.
Unfortunately, outright cancellation of any booking will result in the Cancellation Terms as per our normal Booking & Cancellation Policy.
Insurance: To avoid any misunderstanding, a confirmed booking constitutes a binding contract. All guests confirming a booking are advised to take out insurance to cover the full cost of their accommodation in the event it falls out of the non-refundable cancellation period. An administration fee of 10% over the total booking can be charged on managements discretion for any cancelled booking that cannot be rebooked.
No persons other than those quoted for or have booked, are permitted to share the accommodation.
Forfeit 100% if guest cancels within 30 days before arrival date.
Forfeit 50% if guest cancels between 30 & 90 days before of arrival date.
Admin costs of 10% can be charged if cancels before 90 days of arrival date
In the event of early departure or no- show a 100% fee will be charged
Cancellations need to be received in writing to the hotel